Returns & Refunds Policy
We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, please review our policy below.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
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Proof of purchase is required
Items sent back without prior return approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
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Used or damaged products (not caused by shipping)
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Items marked as final sale
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Personalized or customized products
Return Process
To initiate a return, please contact our support team with:
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Your order number
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The reason for return
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Photos (if the item is damaged or defective)
Once your request is approved, we will provide return instructions.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
After receiving and inspecting your return, we will notify you of the approval or rejection of your refund.
If approved:
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Refunds will be processed to your original payment method
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Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos. We will resolve the issue as quickly as possible.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card company
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Contact your bank
If you have done all of this and still have not received your refund, please contact us.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team.